The Wheat Field

18 Responses to “Canon CanoScan LiDE 20 on OS X 10.5.8”

1. 1 Sandy October 13, 2009 at 22:29

   Hi,

   Your info on setting up Canon Lide 20/30 on Mac 10.5.8 is perfectly clear but my computer doesn’t want to know!

   Installed etc to the letter as you have written,

   When I press scan the scanner communicates and starts up but then stops and says

   “The necessary file culd be missing or damaged, or the settings are incorrect.
   Scanner driver will be closed”

   I’ve tried unistalling then reinstalling several times, no joy.

   I’ve also mailed canon but no help whatsoever.

   Any ideas?

   Thanks

   Sandra

   Reply
2. 2 thewheat October 14, 2009 at 01:15

   Hi Sandra,

   Which model scanner do you have? Is it the 20 or 30? Does the driver show up in the Toolbox settings? If it does, what version is it?

   By default the scan button was mapped to the “Scan-1″ button of the CanoScan Toolbox, I changed it to “Save” instead. If you have specified “Save” or manually clicking the “Save” button in the CanoScan Toolbox make sure that the directory you are saving to exists: click the “Browse” button and specify a location.

   This problems seems to be quite common. You can try follow some of the links and see if any of them lead to a solution. Based on one of the forums, try uninstalling the previous driver using the uninstall tool from the “Drivers & Downloads” tab of the printer page (Direct Download Link)

   Another suggested using Vue Scan. It may cost but there is a free trial to see if it works.

   From this forum post you can try the following:

   For troubleshooting purposes, please perform the following steps to
   specify the display profile:

   1. Select Displays in System Preferences.

   2. Open the Color tab, and then select the display profile. When the
   display profile is not displayed, deselect Show profiles for this
   display only.

   3. Select one of the display profiles normally attached to the OS,
   ”Adobe RGB (1998)”, ”Generic RGB Profile’,’ or ‘’sRGB IEC61966-2.1.”

   4. Close System Preferences.

   You should now be able to scan normally.

   5. Attempt scanning to confirm that ScanGear functions properly.

   If using a display profile that is exclusively for your monitor, just
   obtain the profile again, then install it in the designated folder.

   Hope something works for you. And if it did let us know what work. All the best!

   Reply
3. 3 Odysseys October 28, 2009 at 05:31

   Hi, i tried to install Canoscan Lide20 on 10.6.1 with Toolbox 5.0, but it doesn’t regognize the driver.. The old Toolbox (4.1) still regognizes it, but is not for a Intel -processors.. I would like to use that newer Toolbox, but how can I make it work?? The driver install utility doesn’t run right either. It gives me a errors and then tells me everything went ok!

   CanoScan Lide 20 is very good scanner and i really doesn’t like to get a new one just because of it. I don’t need it regularly, so it seems like waste of money, if I should buy a new one today.

   Thanks.

   Reply
4. 4 thewheat October 29, 2009 at 06:54

   @Odysseys is there a Toolbox 5.0? From the CanoScan LiDE page that I linked to, I only see Toolbox 4.1.3.0X. Perhaps Toolbox 5.0 is meant for other scanners and not the CanoScan LiDE.

   When you install the plug-in do you see the file “ScanGear CS 7.0X”? That should be the plug-in that should be located in the the “Plug-ins” folder in the “CanoSan Toolbox” folder as shown in my images above.

   If all this fails, it could be just bad drivers on Canon side or more things that fail when upgrading to OS X 10.6 (i.e. Snow Leopard).

   Reply
5. 5 BasilR November 3, 2009 at 21:42

   I, too, struggled (and failed!) to get the Canon driver to work with my LIDE20 scanner on upgrading to an intel Mac and Snow Leopard. I now use VueScan – yes, it costs, but it WORKS! – and you can try before you buy.

   Reply
6. 6 d. massive November 17, 2009 at 04:14

   thanks a lot for your help. this was literally driving me round the bend.

   thanks

   d.

   Reply
7. 7 carolita November 23, 2009 at 07:02

   Ahem! It clearly says in the support section that the driver is only supported up to 10.4, and if you type the question “os x 10.5″ , it will tell you that the scanner driver is not compatible with leopard (10.5).

   That’s the answer to your question! I’ve been trying to see if it’s just a lie, but obviously it’s true, if everyone is having problems with it. They just want us to buy a new scanner. :(

   Reply
   • 8 Odysseys November 23, 2009 at 22:56

     Damn! But my needs for a scanner is totally casual. I don’t want to buy a new scanner, because old one is in perfect condition.
     But I can see Canon’s demand to sell new products all the time. That’s how this world goes round.
     Oh well, I think old drivers are good enough although it needs Rosetta. But then, it still works… ;-)

     Reply
8. 9 TheWheat November 23, 2009 at 23:38

   I can honestly say that it does work for me and I’m running OS X 10.5.8. I can’t vouch for 10.6 though. If you’re running 10.5 I wouldn’t mind trying to remote desktop your computer (via something like GoToAssist) and see if I can install the driver to get it working.

   Reply
9. 10 Anke November 28, 2009 at 19:20

   A great big thank you to TheWheat, for the great directions on installing my CanoScan Lide 20. SUCESS :) I’ve recently purchased a new macbook pro, running snow leopard and I’m happy to report that the scanning works great by simply using the toolbox and using the save function. It’s very straight forward scanning and then later I import the folder of scanned photos to my iPhoto Library for editing.

   Using the direct links in your instructions right from your instruction page gave me instant success. Prior to your page I attempted the same thing from the Cannon drivers site and it would not take. Working from the actual product site, as you suggested was the way to go. I also had the advantage of no previous clutter to run interference as this is a new computer.

   A FINAL NOTE TO ALL THE LIDE 20 FANS OUT THERE, Y E S CanoScan LiDE 20 works on mac running OS X 10.6.2 (SNOW LEOPARD)

   Reply
   • 11 Caleb December 23, 2009 at 01:28

     Tried this procedure and could not get it to work. I kept getting the following:
     Error creating file
     1008:5, -5000 Access denied error
     This happens when the I select the install and click on the button.

     According to the directions posted I tried the toolbox first and no go.

     Any insight would be appreciated.
     I am running Snow Leopard 10.6.2 also.
     Thank you

     Reply
     • 12 Ben March 10, 2010 at 11:23

       Same thing is happening for me. I’m also on 10.6.2.
10. 13 Anke November 28, 2009 at 19:30

    I FORGOT TO MENTION,

    The drivers from the Canon Canoscan LIDE 20 product site have been updated on July 29, 2009. That is the most recent that I’ve seen on my quest to make Lide 20 work.

    GOOD LUCK TO EVERYONE ELSE OUT THERE.

    ps the appropriate un-install software is there as well if you want it.

    Reply
11. 14 Gilles December 8, 2009 at 12:46

    I use the procedure on top, and on my iMac 27inch with Snow, it work just fine :-)

    Thank you

    Reply
12. 15 benny December 18, 2009 at 05:58

    works like a charm on snowleopard 10.6.2.
    Cheers for that!!

    Reply
13. 16 kris adriaenssens February 1, 2010 at 21:55

    Thanks for the help !

    I can confirm it works on Mac OS X 10.6.2 !

    Reply
14. 17 Bob February 2, 2010 at 02:53

    Got my Canon Lide 20 running perfectly under Mac OS X 10.5.8 today, thanks to your tutorial. I can scan directly from Photoshop Elements 3.0 as well.

    I was able to do that by opening CanoScan Toolbox X and clicking the Scan1 button. Then, where it says “Link Scanned Image to”, I clicked ‘Set’ and then from the pop-up file browser, I selected Macintosh HD/Applications/Adobe Photoshop Elements 3/Photoshop Elements/Contents/Required/Global Resources and clicked “Open”. I then clicked “Apply”, “Cancel” and closed CanoScan Toolbox X.

    Now, I can open PSE3, select File/Import/ScanGear CS 7.0.1X and the Canon Lide 20 will kick happily into life and scan whatever image I’ve placed on the tray.

    Hope others find this tip useful.

    Cheers,

    Bob

    Reply
15. 18 Cathie February 24, 2010 at 10:58

    It worked like a charm – thanks for such clear instructions!

    Reply

Leave a Reply